ISO 9000 family of standards, which is prepared by the International Organization for Standardization (ISO) in 1987, defines the quality management system needed to be established within the organization to meet the demands of its customers and provides the guidelines necessary for the documentation, control and continuity of the system.

ISO 9000 is a quality assurance model used both to establish a quality management system or to evaluate an existing quality management system. This means conformity to a standard accepted in many industrialized countries. These system standards can be applied not only to the sectors making productions or offering services but also to all other sectors.

ISO 9000 Quality Management Standards can be applied independent of the size of a company. These standards define the basic disciplines and the guidelines that ensure that the products or the services meet the customer demands.

The benefits of the applications of the ISO 9000 Family of Quality Management Standards are obvious. It helps the organization to reduce its costs and ensures a higher profit by providing more efficient use of the resources. By applying quality systems, quality assurance is provided in every stage of the business, which especially satisfies the customers.

The Definition of the Quality:
ISO 9000 Quality Management Standards are defined “Conformity to the Aim, Security at Usage"


The Standards That Form ISO 9000/ 1994 Quality Standards Series:

ISO 9000: Selection and Use of Quality Management And Quality Assurance Standards: This standard provides you with general information on how to use the three standards ISO 9001, ISO 9002 and ISO 9003

ISO 9001: Quality Management Systems – Quality Assurance Model at the Design/ Development, Production, Facility and Service

ISO 9002: Quality Management Systems – Quality Assurance Model at the Production and the Facilities

ISO 9003: Quality Management Systems - Quality Assurance Model For The Final Inspections and Experiments

ISO9004 : Guidelines for Quality Management and Quality Management System Components - provides guidelines for both the effectiveness and efficiency of the QMS.


The Aims of Using ISO 9000 Quality Standards Series: 


ISO 9000 Quality Standards Series guides organizations to establish, document and provide the continuity of an effective quality management system that satisfy the customers' quality requirements.

The use of ISO 9000 Quality Standards series ensures improvement in the management of organizations, better planning at the facilities, faster solution of the problems, higher productivity, profit and esteem.

According to the standard, not only the products and processes are improved, but also assured.

Points under Consideration in the Deployment of Quality Systems:

The structure within the organization, resources, responsibilities, procedures and processes are important factors that affect the quality. The main point is to document these so that the personnel can understand and to carry on the quality system in order to control the quality at every level systematically.

Functions such as customer relations, production/project facility, purchase, agreement with a subcontractor firm, training should be taken into consideration while developing the quality management system. Quality planning should reveal if the quality control techniques need to be updated, ensure that the personnel and the equipment are sufficient to carry on this quality planning and create the related quality records.